Frequently Asked Questions
We invite you to browse our Frequently Asked Questions below, or if you don’t see your question listed send us an email from our contact page and we’ll get right back to you! For even more information about Sea Eagle boats check out the Sea Eagle YouTube Channel.
WHY ARE YOU CHEAPER THAN THE MANUFACTURER?
We’re a ‘Mom and Pop’ online retailer authorized to sell Sea Eagle inflatable boats, kayaks, and stand up paddleboards. We’re able to offer reduced prices to our customers because we don’t have major overhead expenses like payroll, inventory, employee benefits, etc.
Sea Eagle offers us products at wholesale prices to extend their reach and minimize their overhead, while delivering their trusted, quality product to customers across the globe. It’s a win-win-win!
WILL I GET THE SAME 3-YEAR WARRANTY?
Yes! The same 3-year warranty for your Sea Eagle boat is still extended. If you purchase through us and have a warranty issue, just contact us directly and we’ll get it all straightened out for you. Take a look at our Warranty page to read more.
ARE THESE BOATS NEW?
All inflatable boats, kayaks, paddle boards, and accessories are brand new.
WILL YOU SHIP OUTSIDE OF THE U.S?
Unfortunately, we can not. We ship anywhere in the United States. If you’d like to purchase a boat outside of the U.S, check out Sea Eagle’s list of authorized International dealers.
CAN I FLY COMMERCIAL AIRLINES WITH MY SEA EAGLE KAYAK?
One question that comes up from time to time is can I fly commercial airlines with my Sea Eagle kayak. The customer below describes how he handled one of our largest and heaviest kayaks the Sea Eagle 420. In case you’re curious our most packable kayak is our Sea Eagle FastTrack.
“Tim and Crystal:
A quick note to tell you about our experience taking our Sea Eagle Explorer 420x Kayak on our recent trip from Denver to Florida. It was really quite painless.
We simply rolled up the kayak and seats and placed them in the storage bag that comes with the kayak. I tied the carry straps on the kayak bag together with a double overhand knot so that the straps weren’t hanging loose.
The paddles, pump, and life vests were packed into a large suitcase. We completely disassembled each paddle into four parts (two plastic paddle blades and two-piece aluminum handle) to get them to fit diagonally into the suitcase.
To transport the bagged kayak to the baggage check-in/ticket counter, I strapped it on to a fold-up luggage dolly. Once at the counter, I unstrapped the kayak bag from the fold-up dolly and placed the dolly in the suitcase with the paddles, life jackets, etc.
Both the kayak bag and the suitcase were well within the 50 lbs luggage weight limit and both “flew free” on Southwest Airlines.
When we arrived in Florida, we picked everything up at luggage claim at the airport, took the dolly out of the suitcase, and strapped the kayak bag on to the dolly for the trip to the rental car.
Rinse and repeat for the return flight after a great time kayaking in south Florida.
Try doing that with a hard-sided kayak!
Thanks for a great ‘packable’ kayak.”
Mark
10 INFLATABLE KAYAK MYTHS
We invite you to read more about the top Ten Inflatable Kayak Myths such as:
Myth: They pop the first time they hit a rock
Myth: They are sluggish and not very manueverable
Myth: They can’t handle whitewater
Myth: They swamp easily
Myth: A kayak with an enclosed cockpit will keep my drier than an inflatable kayak
Myth: They aren’t as stable as a traditional hard-shell kayak
Myth: They aren’t for serious kayakers
Myth: Inflatable kayaks can’t Eskimo roll. If I fall out, I won’t be able to get back in.
Myth: They are difficult to inflate
Myth: They aren’t as much fun as a hard-shell kayak
WHICH SEA EAGLE KAYAK IS BEST FOR ME?
A question we hear often is “Which Sea Eagle Kayak is best for me?” You may be interested in our educated opinion of our 5 Sea Eagle kayak models ranked from 1 to 5 with 1 being the best and 5 our least favorite.
You can balance our opinions against reviews found on our website, on Sea Eagle’s website, and You Tube Videos. You can find hundreds of positive testimonials on the internet along with just a few grumps.
WHAT SIZE TROLLING MOTOR WILL I NEED?
Powering your inflatable boat or kayak with a quiet stealthy electric trolling motor is EZ …and affordable!
BIGGER IS NOT BETTER!
Cabin Fever has set in and questions are pouring in from snow-bound fishermen looking ahead to spring. The No.1 question? What size trolling motor do I need for my new Sea Eagle Inflatable Boat? With motor-mounts now available for most of our kayaks and all of our fishing boats here are are some Tips I’d like to pass on. Tips learned over the last 15 years of motoring with Electric Power on the back of my Sea Eagle kayak.
DELUXE OR PRO? WHICH PACKAGE SHOULD I ORDER?
DELUXE OR PRO …OH MY! WHICH ONE TO ORDER?
I know..! I know..! You’ve done your research and you’re itchin’ to order a Sea Eagle kayak. Either a Sea Eagle FastTrack or maybe the Sea Eagle Explorer or a Sea Eagle PaddleSki kayak. Possibly even a Sea Eagle 330 or 370 but now you’re wondering which seat is the most comfortable and the least hassle. When Crystal and I use any Sea Eagle kayak we choose the option group the includes the inflatable Deluxe Kayak Seat as shown in this picture Here’s why…….
IT’S ALL ABOUT THE SEATS!
Sea Eagle has two option groups for the Sea Eagle FastTrack, Explorer, or PaddleSki Premium Kayaks.
The entry level Deluxe Option Package includes two Deluxe Kayak Seats while the Sea Eagle Pro Option Package includes black Tall Back Seats. The Tall Back Seats found in the Pro Option Package provide roughly the same back support as the grey inflatable Deluxe Kayak Seat but are difficult to rig and and prone to collapse if not rigged correctly.
We use and recommend the less expensive, and softer, Deluxe Kayak Seat. We also feel the paddles offered in both Deluxe and Pro Premium Level Kayaks to be a push in spite of the advertising hype. The Bow and Stern kayaks bags included in Pro Options Groups are not waterproof stow-bags and smallish. You’ll need some waterproof dry bags anyway so save your money and buy the Deluxe Option Package!
BUT I’M ORDERING A SEA EAGLE 330 OR MAYBE A 370 SPORT KAYAK. WHICH OPTION GROUP SHOULD I CHOOSE?
Now it gets a little confusing so stay with me...
When Crystal and I use a Sea Eagle 330 or 370 kayak we choose the Pro Package. Here’s why…….
IT’S STILL ABOUT ALL THE SEATS!
Sea Eagle has two option groups for the Sea Eagle 330 and 370 Kayaks. The entry level Deluxe option package includes two SEC Canoe Seats while the Sea Eagle 330/370 Pro option group includes these new Jet-Boat Bucket Seat (Sea Eagle calls them Deluxe Kayak Seats to confuse you). The SEC Canoes Seats found in the Deluxe Option package provide very little back support. We would never consider a day on the water with the SEC Canoe Seats. Buy the comfort..buy the Pro package with the Deluxe Kayak Seats!
WE REALLY LIKE THESE DKS SEATS FOR ALL OUR KAYAKS.
SO TO RECAP.
- Ordering a Sea Eagle FastTrack, Sea Eagle Explorer, or Sea Eagle Paddle Ski? Order the Deluxe Package.
- Ordering a Sea Eagle 330 or 370 Sport Kayak? Order the Pro Package
WE REALLY LIKE THESE DKS SEATS
You can even use the Deluxe Kayak Seat on the beach as Crystal (in pink) and Connie discovered.
CAN I TAKE THE BTP TWO STAGE ELECTRIC PUMP ON THE AIRPLANE?
We received a question the other day about whether or not it was going to be okay to take the BTP Two Stage Electric Pump on the airplane. Would you be randomly selected for search? Would they make you throw your precious electric pump away? Or worse – would they throw you off the plane and ban you from the airport altogether? Okay, we added the last one in for dramatic effect.
By now, you probably know that you can travel with just about any inflatable kayak, boat, SUPs, etc. when you fly. Even out of they country! That’s the beauty in these truly packable and portable boats. Yes! You can absolutely pack your electric bump without the battery without worrying about being tackled by TSA. So fish on, amigos!
Do you have a question about our company or the Sea Eagle boats we sell? Check out the top questions most customers ask us below to see if we can help you out! If you can’t find the answer you’re looking for, we’re available via LiveChat, or you can fill out our Contact Form and we’ll get back to you shortly.
GENERAL QUESTIONS
WHY ARE YOU CHEAPER THAN THE MANUFACTURER?
We’re a ‘Mom and Pop’ online retailer authorized to sell Sea Eagle inflatable boats, kayaks, and stand up paddleboards. We’re able to offer reduced prices to our customers because we don’t have major overhead expenses like payroll, inventory, employee benefits, etc.
Sea Eagle offers us products at wholesale prices to extend their reach and minimize their overhead, while delivering their trusted, quality product to customers across the globe. It’s a win-win-win!
WILL I GET THE SAME 3-YEAR WARRANTY?
Yes! The same 3-year warranty for your Sea Eagle boat is still extended. If you purchase through us and have a warranty issue, just contact us directly and we’ll get it all straightened out for you. Take a look at our Warranty page to read more.
ARE THESE BOATS NEW?
All inflatable boats, kayaks, paddle boards, and accessories are brand new.
WILL YOU SHIP OUTSIDE OF THE U.S?
Unfortunately, we can not. We ship anywhere in the United States. If you’d like to purchase a boat outside of the U.S, check out Sea Eagle’s list of authorized International dealers.
INSTRUCTIONS
WARRANTY AND RETURNS POLICY
All products offered by Elemental Sports have warranties that vary from 3 years to limited lifetime warranties. In case of problems please follow the warranty instructions listed for each product. Inflatable Boats 4 Less will help in every way possible to help resolve warranty issues for their customers. Customer satisfaction is our number 1 priority.
If any Kayak, Boat, SUP, or accessory is found to be defective, return it for repair or no a no-charge replacement. Contact us for authorization and assistance. Your product guarantee begins when product is delivered. This is not applicable to motors or launching dollies, as they carry their own warranties.
OUR 30-DAY ON-THE-WATER NO-HASSLE BOAT & ACCESSORY RETURN POLICY
We hope that you’ll be completely happy with your Sea Eagle Boat purchased from Inflatable Boats 4 Less. If you’re not, you can return your purchase for a refund anytime within 30 days of receiving your purchase, as long as you return your boat in like new condition, in the original packaging (no exceptions.) Please retain all packaging for 30 days! Return shipping charges are your responsibility.
We will charge a 20% restocking fee and charge for any unusual cleaning expenses, damaged packaging, and damaged or missing accessories. If you need to return an item or have questions about our Return Policy, please email us at info@ib4l.com. We’ll be happy to answer your questions and arrange for the return of your product.
As a reminder…we encourage you to try our and learn to live with your boat. Within 72 hours of receiving your returned merchandise, we’ll inspect the items to insure that they are in like-new condition. We will then process your request and issue a credit to your credit card or PayPal within seven days. Depending on your card issuer’s policies, it may take up to 5 business days after we issue your refund for the credit to appear.
*Return shipping charges are your responsibility.
FEW RESTRICTIONS
We don’t hide behind gimmicks or hidden fees; however, we have to place a few limitations on our return policy:
We encourage you to try out and live with our boats. However, should you decide to return it, stained and/or soiled boats will not be accepted. This means that if you have damaged the integrity of the product, we may not be able to accept your return under our 30-day return policy. Please see our Special Caveat below for additional details.
We’re very sorry, but products shipped outside of the contiguous United States are not covered by this return policy.
We will charge a 20% restocking fee and charge for any unusual cleaning expenses, damaged packaging, or damaged or missing accessories.
We will not refund Express Shipping charges incurred by Alaska, Hawaii, and International customers or Express Shipping for US-48 customers.
We will not pay for return shipping.
Free shipping on accessory orders (that were not shipped with your boat order) was not free to IB4L. We will subtract this amount from any accessory refund.
SPECIAL CAVEAT
Although most people return items in good faith, a few people enjoy using items and then returning them to essentially receive something for nothing. If by rare chance you are one of these people, we kindly ask you to find another website to supply your merchandise (if you wish, we can make suggestions). We’re not a faceless corporation: we care about our customers’ satisfaction and we don’t want that ruined by a few people with questionable motives.
HERE'S THE BOTTOM LINE
We have a sense of humor and “over the top” customer service and our customers really seem to enjoy our old fashioned business ethic, but we’re serious about our Return Policy. We want you to be happy with your purchase, but if you’re not we want to make it easy for you to get a refund or an exchange. Why do we care so much? Because that’s what we would want if we were in the same position.
KAYAKS
PADDLEBOARDS
